Sales Policies

Terms and Conditions

We work hard to provide exceptional customer service.  Please check out our store policies below to understand exactly how we operate. Contact us if you have further questions and we’ll be happy to help. We look forward to seeing you.

We follow all Australian Consumer Commission regulations in regards to retail.

As Estate Jewellery is by definition pre-owned, whether it be new before Scarcity Estate Jewellery purchases it or an antique piece we follow industry protocols and explanations of the products.

All items priced over $1,000 AUD have been valued by a certified valuer and this document is available by request.